ABOUT THE CONFERENCE
We are pleased to welcome you to the Future of Retail Online Conference 2021 that will take place on 20th of January at 3 pm CET time on BigMarker platform.
Online Conference will give you a unique opportunity to discuss need-to-know ideas and innovations driving successful commerce today and meet the representatives of the biggest companies and leaders from the retail industry.
It is a great platform for learning, exchanging opinions, and expanding one's network enabled by live presentations followed by dynamic Q&A sessions as well as panel discussions with some of the keynote speakers.
Key points
- Retail Operating Models of the Future
- Sustainability in the World of Retail
- Customer Centricity for Business
- Omnichannel Strategies for the New E-Commerce
Who should attend
- Retail
- Customer Experience / Customer Services
- Retail Operations
- Store Operations
- Planning / Merchandising
- Marketing / Branding/ Commercial
- SMM/ SEM/ SEO Retail
- Customer Insights & Analytics
- Global Business Solutions
- Omnichannel
- Customer Experience (CX)
15:00 – 15:05 CET
Welcome and Opening Remarks from the Chairman
15:05 – 15:25 CET
COVID and Community: The Case for Bricks and Mortar Retail + Q&A
15:25 – 15:50 CET
How Knowledgeable Co-workers Will Be a Prerequisite for a Great Meeting the Customer Moment + Q&A
15:50 – 16:00 CET
BREAK
16:00 – 16:25 CET
Category Management of the Future - from “Sell what you buy”' to “Buy what you sell” + Q&A
16:25 – 16:50 CET
PANEL DISCUSSION: Why Increasing Focus on Sustainability Makes a Positive Impact on Retailers
16:50 – 16:55 CET
CLOSING SESSION REMARKS
SPEAKERS
Alan Lewis
Vice President of Government Affairs
Natural Grocers by Vitamin Cottage
Dr. Matthias Schlemmer
Director Retail & Consumer
PwC Strategy
Marcel Kouwenberg
Delegated Business Owner Co-worker Content Experience
Inter IKEA Group
