Future of Retail Online Conference

20th of January 2021, 15:00 CET

BigMarker platform


We are pleased to welcome you to the Future of Retail Online Conference 2021  that will take place on 20th of January at 3 pm CET time on BigMarker platform.

Online Conference will give you a unique opportunity to discuss need-to-know ideas and innovations driving successful commerce today and meet the representatives of the biggest companies and leaders from the retail industry.

It is a great platform for learning, exchanging opinions, and expanding one's network enabled by live presentations followed by dynamic Q&A sessions as well as panel discussions with some of the keynote speakers.

Key points

  • Retail Operating Models of the Future
  • Sustainability in the World of Retail
  • Customer Centricity for Business
  • Omnichannel Strategies for the New E-Commerce

Who should attend

  • Retail
  • Customer Experience / Customer Services
  • Retail Operations
  • Store Operations
  • Planning / Merchandising
  • Marketing / Branding/ Commercial
  • SMM/ SEM/ SEO Retail
  • Customer Insights & Analytics
  • Global Business Solutions
  • Omnichannel
  • Customer Experience (CX)


  • 3+ different topics
  • panel discussion
  • networking with business professionals and industry experts
  • additional materials
If you would like to participate, kindly book your spot. The seats are limited.
Broadcast Link will be provided via email post registration.

Event Schedule

15:00 – 15:05 CET

Welcome and Opening Remarks from the Chairman

15:05 – 15:25 CET

COVID and Community: The Case for Bricks and Mortar Retail + Q&A

15:25 – 15:50 CET

How Knowledgeable Co-workers Will Be a Prerequisite for a Great Meeting the Customer Moment + Q&A

15:50 – 16:00 CET


16:00 – 16:25 CET

Category Management of the Future - from “Sell what you buy”' to “Buy what you sell” + Q&A

16:25 – 16:50 CET

PANEL DISCUSSION: Why Increasing Focus on Sustainability Makes a Positive Impact on Retailers

16:50 – 16:55 CET



Alan Lewis
Vice President of Government Affairs
Natural Grocers by Vitamin Cottage
Dr. Matthias Schlemmer
Director Retail & Consumer
PwC Strategy
Marcel Kouwenberg
Delegated Business Owner Co-worker Content Experience
Inter IKEA Group

Contact Us

Olga Aulasko
Marketing Manager
Tel.: +420 228 227 162
E-mail: olga.aulasko@bcfgroup.eu
Benazir Jursunbek
Operations and Conference Manager
Tel.: +420 228 227 164
E-mail: operations@bcf-events.com