Future of Retail Online Conference

17th of December 2020, 15:00 CET

BigMarker platform

ABOUT THE CONFERENCE

We are pleased to welcome you to the Future of Retail Online Conference 2020  that will take place on 17th of December at 3 pm CET time on BigMarker platform.

Online Conference will give you a unique opportunity to discuss need-to-know ideas and innovations driving successful commerce today and meet the representatives of the biggest companies and leaders from the retail industry.

It is a great platform for learning, exchanging opinions, and expanding one's network enabled by live presentations followed by dynamic Q&A sessions as well as panel discussions with some of the keynote speakers.

Key points

  • Retail Operating Models of the Future
  • Sustainability in the World of Retail
  • Customer Centricity for Business
  • Omnichannel Strategies for the New E-Commerce

Who should attend

  • Retail
  • Customer Experience / Customer Services
  • Retail Operations
  • Store Operations
  • Planning / Merchandising
  • Marketing / Branding/ Commercial
  • SMM/ SEM/ SEO Retail
  • Customer Insights & Analytics
  • Global Business Solutions
  • Omnichannel
  • Customer Experience (CX)

3-HOUR ONLINE CONFERENCE INCLUDES

  • 3+ different topics
  • panel discussion
  • networking with business professionals and industry experts
  • additional materials
If you would like to participate, kindly book your spot. The seats are limited.
Broadcast Link will be provided via email post registration.

Event Schedule

15:00 – 15:05 CET

Welcome and Opening Remarks from the Chairman

15:05 – 15:30 CET

COVID and Community: The Case for Bricks and Mortar Retail + Q&A

15:30 – 15:55 CET

Post-pandemic Realities: Acceleration of Digital Transformation by COVID-19 in the Retail Industry + Q&A

15:55 – 16:05 CET

BREAK

16:05 – 16:30 CET

Is Sustainability the Next Competitive Advantage? A Retail Value Chain Focus + Q&A

16:30 – 16:55 CET

How Knowledgeable Co-workers Will Be a Prerequisite for a Great Meeting the Customer Moment + Q&A

16:55 – 17:05 CET

CLOSING SESSION REMARKS

17:05 – 17:30 CET

Category Management of the Future - from “Sell what you buy”' to “Buy what you sell” + Q&A

17:30 – 17:55 CET

PANEL DISCUSSION: Why Increasing Focus on Sustainability Makes a Positive Impact on Retailers

17:55 – 18:00 CET

CLOSING SESSION REMARKS

SPEAKERS

Alan Lewis
Vice President of Government Affairs
Natural Grocers by Vitamin Cottage
Trevor Gordon
Director – Global Omni-Channel Retail
Sodexo
Natasja Ambrosio
Head of Sustainability and Director of MRP Foundation
Mr Price Group
Dr. Matthias Schlemmer
Principal Director
PwC Strategy
Marcel Kouwenberg
Delegated Business Owner Co-worker Content Experience
Inter IKEA Group

Contact Us

Olga Aulasko
Marketing Manager
Tel.: +420 228 227 162
E-mail: olga.aulasko@bcfgroup.eu
Benazir Jursunbek
Operations and Conference Manager
Tel.: +420 228 227 164
E-mail: operations@bcf-events.com